Your Privacy Is Our Priority

hk66 ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes how hk66 collects, processes, stores, and protects your personal information when you use the hk66 website and related services.

By registering an account on this website, you consent to the terms of this Policy. This Policy forms an integral part of hk66's terms and conditions. We reserve the right to modify this Policy at any time; continuing to use the service after any changes will be considered acceptance of the updated Policy.

When you register on the hk66 platform, make transactions, or play games, various types of information may be collected automatically or through your direct input.

2.1 Information You Provide Directly

• Name, date of birth, and identity verification details
• Contact information — email address and mobile number
• Account login details (username and encrypted password)
• Financial transaction details — deposit and withdrawal records
• Payment method details (bKash, Nagad, Rocket, Upay — not the full account number, only the necessary verification information)
• Your conversation and contact history with the support team

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Session duration, page visit information, and click activity
• Data obtained from cookies and similar tracking technologies
• Gaming activity logs — bet amounts, win/loss history, play duration
• Metadata relating to the time and location of platform access

2.3 Information Received from Third Parties

We may use approved third-party services for identity verification. Information obtained through this process is used solely for verification and fraud prevention purposes.

hk66 uses collected information only for the following legitimate purposes:

3.1 Service Operation & Improvement

• Managing account registration and administration
• Processing and verifying financial transactions
• Ensuring the smooth delivery of gaming services
• Determining eligibility for bonuses, promotions, and rewards
• Identifying and resolving technical issues on the platform

3.2 Security & Compliance

• Identity verification and age confirmation (21+ rule)
• Prevention of money laundering and fraud
• Enforcing and monitoring responsible gaming policies
• Maintaining platform security and preventing unauthorized access

3.3 Communication & Support

• Responding to your requests through 24/7 support
• Sending important account notifications and security alerts
• Sending relevant promotional information with your consent

hk66 may share your information with specific third parties in limited circumstances and under strict conditions.

4.1 Service Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer service. These partners are given access only to the information necessary to provide specific services and are required to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information to comply with court orders, lawful government requests, or applicable laws. In such cases, we will provide only the minimum information required.

4.3 Business Transfers

In the event of a business restructuring, merger, or asset transfer, your information may be transferred to the new controlling entity, subject to the same privacy protections.

4.4 With Explicit Consent

Beyond the cases above, we will not share your personal information with any third party without your explicit and separate consent.

hk66 takes industry-standard technical and administrative measures to protect your personal information.

5.1 Technical Safeguards

• All data transmissions are secured with SSL (Secure Sockets Layer) encryption
• Sensitive information stored on servers is kept in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active
• Passwords are stored using strong hashing algorithms

5.2 Administrative Safeguards

• Staff access to data is restricted based on role and necessity
• Staff receive regular training on privacy protection
• Clear procedures are in place for handling data security incidents

The hk66 website uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and core platform operations — these cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Used to understand how users interact with the site. This data is processed in aggregate and anonymous form.
• Security Cookies: Used for fraud detection and account protection.

6.2 Cookie Controls

You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may cause some hk66 services to not function properly.

hk66 retains your personal information only for as long as necessary.

• Information for active accounts is retained for as long as the account remains open.
• After an account is closed, financial transaction records and identity verification information are kept for a defined period to meet legal compliance requirements.
• For inactive accounts, data may be periodically deleted or anonymized in accordance with policy.
• Support communication logs are retained for as long as needed to resolve issues.

Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.

As a user of the hk66 platform, you have the following rights regarding your own information:

8.1 Access

You have the right to request details of what information we hold about you. Contact the support team to obtain this information.

8.2 Correction

You have the right to request correction of inaccurate or incomplete information in your account. This can be done through account settings or via support.

8.3 Deletion

In certain circumstances, you have the right to request deletion of your information. However, some information may not be immediately deletable due to legal obligations or ongoing transactions.

8.4 Objection to Processing

You have the right to object to receiving marketing communications and to opt out of such communications at any time.

8.5 Data Portability

Where technically feasible, you may request your information in a structured, machine-readable format.

hk66 is an adults-only platform. We do not collect or process information from anyone under the age of 21. If we become aware that someone under 21 has created an account, that account and all associated information will be deleted immediately.

If you believe a minor is using the hk66 platform, please notify our support team immediately.

hk66 primarily serves players in Bangladesh. However, due to technical infrastructure, some information may be stored or processed on servers in other countries. In such cases, we ensure that data protection standards meet the requirements set out in this Policy.

For international data transfers, we put in place appropriate contractual safeguards to comply with applicable data protection regulations.

hk66 reserves the right to modify this Privacy Policy at any time. When changes are made, we will take the following steps:

• The updated Policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users may be notified by email.
• Continuing to use the platform after any changes will be considered acceptance of the updated Policy.

We recommend visiting this page regularly to stay informed about the latest Policy.

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us:

Our support team is ready to assist with any privacy-related requests in both Bengali and English.